Herzliya, Israel
Ha-Menofim St 9
N/A
THE WORST! But WORST customer service I've ever experienced in my life. Now, I know we're in Israel, and it's always a bit off... BUT This has reached every level of ridiculousness. I'd stay away from this location/company at all costs. So let's start with what was wrong with the employees at the location. They're all sitting there and joking around, not giving clear answers about the additional surprise \Insurance\ fee. They did not allow anyone into the location due to COVID ( I respect that) BUT, The 3 other employees need to have their cigarettes at the door while I am trying to understand what the desk agent is trying to tell me. Now let's get to the car. The car was FILTHY with sand, sticky wheel, USED MASKS from previous clients. And the whole trunk was broken. And not only that, the dashboard was broken the interior lights wouldn't even work either. Bottom line, STAY. AWAY. Also the car would shake when you hit 80KMH.
like
Terrible service, I am a tourist, I came with my card and everyone convinced me that it was not mine due to the fact that the name and surname on the card were abbreviated. when entering my card, if it was not mine, it would not work. cool)
This was a while back but I’m currently renting another car from another company and it just reminded me of a situation I had with this company. I rented a car from them in Jerusalem and returned it here. I was told that the rate would be the same if I extend... when I returned the car it was double my original rate. Speaking to management got me no where. I was told I should have gotten it in writing. Well that may be true but you’d expect companies to be honest and honor what they say. I wouldn’t recommend this company to anyone, do yourself a favor and avoid the headache.
Good, friendly service.
למרות שמספר ימים לפני קבלת הרכב ביקשתי רכב מסוג מסויים, בהתאם לדרגה עבורה שילמתי, לא דאגו לי לרכב המתאים. בנוסף היה ריח כבד של סיגריות באוטו.
Deli
The best companies in the category 'Deli'